hellosocialclub
About

A social agency that kept being asked for more.

We started in social. Clients trusted us with the website, then the mailing list, then the CRM, and the interesting problems turned out to be in the joins between them.

01 · How we got here

The evolution was the clients' idea.

hellosocialclub was founded in 2021. Since then we have evolved from being a social media agency to a broader digital one. The core of what we do has not changed: we make sure your message reaches the right audience in support of a commercial objective.

What changed is the surface area. Clients asked us to help them get more out of their website and their mailing list. Working across the whole of a client's social and digital infrastructure turned out to put far more leverage into a campaign than optimising any one channel could, delivering better alignment, a better experience for the target customer, and campaigns that perform because all the components are pointing the same way.

It also reflects where investment is being prioritised. Digital ad spend keeps displacing traditional channels, and almost every organisation is either increasing its digital focus or trying to make the spend it already has work harder.

02 · Who you actually get

Two founders, still on the work.

The reason to use an agency this size is that the people who built it are the people you speak to.

Natalie Elliott, founder and CEO of hellosocialclub
Founder & CEO

Natalie Elliott

Started hellosocialclub as a social media agency and grew it into a digital one, because clients kept asking for the next thing.

Fifteen years across social media and communications, from start-ups to international businesses, and a Facebook-accredited Ads Manager. She has advised the government on keeping children safe online.

Jake Pugh, founder of hellosocialclub
Founder

Jake Pugh

Thirty-five years in the capital markets. Deep practitioner knowledge of all asset classes, instruments and users across the value chain, straddling derivatives and securities, listed and OTC, and the end-to-end trade lifecycle.

Which is why financial services copy leaves here understood and delivered to the target audience.

Since day one

For every new client we work with, we plant a tree. There is a forest now.

Get in touch

Tell us what you're trying to move.

We'd rather start with what's already running than with a service list.